Popular Services

Phishing (Knowbe4), security smart newsletter, and training


Phone and Voice Services (dialtone) including Teams and International Calling


Changing name on BSU account following legal name change; documentation required or changing preferred name


Departmental and/or individual security consultations


Please use this service when the request is not found in other services


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Please use this when the request is not found in other services


Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Consultation for potential new IT project or initiative.


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Wireless network (wifi) connectivity


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Information on classroom and lab software and semester request process


Printers and printing in offices, classrooms, and labs


Information on training regarding security awareness


Information on training available through LinkedIn Learning


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


Please use this when the request is not found in other services


Please use this when the request is not found in other services