Popular Services

Virtual Private Network (VPN) remote access


Create a new event in Raiser's Edge


Use this form to request research regarding a constituent (individual and/or corporation).


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Services available through ResNet.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Use this form to request updates or additions to existing constituent records in Raiser's Edge database.


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.


Phone and Voice Services (dialtone) including Teams and International Calling


Individual or departmental voicemail, and auto attendants


Information on training for media and audio-visual equipment in classrooms


Please use this when the request is not found in other services


Request equipment for newly-hired employees.


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Consultation for potential new IT project or initiative.


Changing name on BSU account following legal name change; documentation required or changing preferred name


Wireless network (wifi) connectivity


Charging lockers and stations (also known as Kwikboost) for mobile devices


Phishing (Knowbe4), security smart newsletter, and training


Information on classroom and lab software and semester request process


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general