Popular Services

Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Wireless network (wifi) connectivity


Request equipment for newly-hired employees.


Please use this when the request is not found in other services


Departmental and/or individual security consultations


Printers and printing in offices, classrooms, and labs


Identity verification for BSU accounts with valid passwords


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Phone and Voice Services (dialtone) including Teams and International Calling


Online tool for Banner ID/InfoBear


Charging lockers and stations (also known as Kwikboost) for mobile devices


Please use this when the request is not found in other services


Please use this service when the request is not found in other services


Consultation for potential new IT project or initiative.


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Virtual Private Network (VPN) remote access


Services available through ResNet.


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.


Use this form to request research regarding a constituent (individual and/or corporation).


Information on training for media and audio-visual equipment in classrooms